Returns & Exchanges
At Esther & Co., we want you to love your purchase, which is why we offer a flexible 30-day return policy for store credit or exchange on all full-priced items. Please ensure all garments are returned in their original condition, unworn and with tags still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully pack your items in their original packaging, ensuring all original tags and labels are securely attached to the garments.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest postal hub.
Receive Your Credit
Once our warehouse team inspects and approves your return, your store credit or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing